Welcome to T & I Professional Services. We are committed to safeguarding the privacy of our website visitors, clients, and service users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are
T & I Professional Services provides care at home services and housing support services in Moray and Aberdeenshire. Our registered office is located at 92d, High street, Elgin IV30 1BJ.
For data protection purposes, we are the ‘data controller’ of personal information collected through our website.

2. Information We Collect
We may collect and process the following types of personal information:
Personal Identification Information: Name, address, email address, phone number.
Health Information: Relevant medical details when required for service provision.
Website Usage Data: IP address, browser type, browsing actions, and patterns.

3. How We Use Your Information
We use your information to:
Provide and manage care at home and housing support services.
Respond to enquiries submitted via the website.
Improve website functionality and user experience.
Comply with legal and regulatory obligations.

4. Legal Basis for Processing
We process personal data based on:
Consent (where you have provided clear consent).
Contractual necessity (to deliver services).
Legal obligations (to comply with the law).
Legitimate interests (to improve our services).

5. Sharing Your Information
We do not sell your personal information. We may share data with:
Service partners and healthcare professionals, where necessary.
Legal and regulatory authorities when required.
IT service providers for website maintenance and support.

6. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined or as required by law.

7. Your Rights
You have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Object to or restrict processing.
Withdraw consent at any time.

To exercise these rights, contact us at
admin@tandiprofessional.co.uk

8. Security of Your Information
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

9. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

10. Changes to This Privacy Policy
We may update this policy from time to time. Please review it periodically for changes.

Contact Us
For questions about this Privacy Policy or our data practices, contact:

T & I Professional Services,
92d
High street
Elgin
IV30 1BJ
admin@tandiprofessional.uk
07886000390