Frequently Asked Questions

Frequently Asked Questions

T and I professional Services is a training and Independent Agency. We provide nurses, senior care assistants, support workers and healthcare assistant to an ever demanding and expanding spectrum of clients requiring the best and efficient care on a temporary basis, especially care homes.

Our services are:

  • Agency Services
  • In-House Care
  • Support Services
  • Training

Home care providers do not provide acute medical care assistance. We’re happy to provide medication reminders and to assist with position changes, transfers, bathing/grooming, toileting, and other personal care services – but we cannot provide direct medical care.

That said, caregivers often work in tandem with home health care providers to streamline costs for patients and families.

  • We provide care assistants, support workers and registered nurses to care homes. The cheapest agency around so far.
  • Registered with care inspectorate
  • We believe in consistency, you get the same staff all the time.
  • No VAT, fully employed staff. No other hidden charges e.g. asking you to pay a certain percentage to pay our staff employers NI, holiday pay etc.
  • 24/7 booking line on 07863 000228, 07463 340316
    PVG and all other checks done on all our staff (Robust recruitment process)
  • Dementia friendly staff as trained by our specialist. Other mandatory trainings undertaken (moving and handling, infection control, food hygiene, health and safety, protection of vulnerable adult, etc.)
  • All our nurses are PIN registered with NMC
  • All our care assistants are registered with SSSC or application submitted as soon as they join us.
  • Effective complaint management process and feedback taken regularly to improve our services to you.
  • No minimum booking time

We are always available, to book appointments, you can do any of the following:

Tell us more about yourself and we shall contact you.

It’s not always easy to tell, but we recommend erring on the earlier side of the decision-making crux. The alternative often means you’re in crisis (falls, bone breaks, terminal illness, etc.), which makes it harder to take the time required to find the right caregiver for you.

While clients can’t interview individual caregivers, we assure you we are very intentional with our caregiver placements. That’s why in-home assessments are so valuable. During that time, we learn as much as we can about the client, and then we work to match him/her with a caregiver who has the experience and the personality to match.

Home care agencies are extremely flexible. Caregivers can work for just a few hours, once per week, can visit at various times throughout the week, can stay overnight, or can be hired to provide live-in care.

Most agencies have a three to four-hour minimum for a single visit, but whether visits take place once per month, once per week, or daily is up to the client.

This is a hard question for many people to ask because it feels strange to begrudge the money spent to care for the ones we love most. And, yet, the cost of home care is an extremely important factor when you need to find the most qualified services, for the most reasonable price. We completely understand financial concerns.

We can’t give you a specific figure about how much it will cost for your loved one’s services, because the cost relies entirely upon:

  • Frequency of care
  • Duration of stay
  • Types of services required
  • Etc.

National averages for six hours of home care, provided five days a week, run around $32,760, though this number will be higher in metropolitan areas. This is notably less than assisted living or nursing home options. Read, How Much Does Home Care Cost? for more information about care costs.

Also, if you are currently the primary caregiver, we also recommend, Getting Paid to Take Care of Elderly Parents, to learn more about whether or not you may qualify for financial assistance.

Yes! That is one of the biggest advantages of hiring a caregiving agency, rather than hiring an individual caregiver on your own. We have caregivers who can take over for the regular caregiver’s sick days, personal days, or vacation time to keep the schedule consistent.

Absolutely. That type of home care is called “respite care.” We can’t emphasize enough how important it is for family caregivers to take advantage of respite care services. After the initial assessment, we are available to schedule caregivers as you need them.

This is such a tough situation, and our hearts go out to you. If you feel the denial or refusal is dementia-related, start by working with their healthcare provider. You may need to work through an advance directive and POA to keep the wheels moving so you can legally begin making decisions.

In most cases, a parent’s denial or refusal is rooted in fear of aging and dying. That requires a tremendous amount of patience and calm compassion as you work with them via honest conversation.

The most common symptoms of COVID-19 are fever, dry cough, and tiredness. Other symptoms that are less common and may affect some patients include aches and pains, nasal congestion, headache, conjunctivitis, sore throat, diarrhea, loss of taste or smell or a rash on skin or discoloration of fingers or toes. These symptoms are usually mild and begin gradually. Some people become infected but only have very mild symptoms.

Most people (about 80%) recover from the disease without needing hospital treatment. Around 1 out of every 5 people who gets COVID-19 becomes seriously ill and develops difficulty breathing. Older people, and those with underlying medical problems like high blood pressure, heart and lung problems, diabetes, or cancer, are at higher risk of developing serious illness.  However, anyone can catch COVID-19 and become seriously ill.  People of all ages who experience fever and/or  cough associated withdifficulty breathing/shortness of breath, chest pain/pressure, or loss of speech or movement should seek medical attention immediately. If possible, it is recommended to call the health care provider or facility first, so the patient can be directed to the right clinic.

Get in touch with us:

Call  +44 7863 000228

Email -  admin@tandiprofessional.co.uk

Visit www.tandiprofessional.co.uk